Personal data is the information that identifies you, such as name, home address, e-mail address, mobile number, usernames, user-generated content, financial information.
Collection and Processing of Personal Data
Caroline de Souza’s online store does not collect your personal data unless you have provided it for a specific purpose. For example, when you choose to receive our informative e-mail, when you create an account, when you contact us, when you make purchases through our online store, when you participate in contests and if you have given your consent to edit them.
We need the information needed for your best shopping experience (immediate delivery of products you ordered, secure payment of your order and personalized service based on your needs).
Security of your personal data
The internet traffic between this website and your browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).
We are committed to keeping your personal data safe as well as the online transactions. We require, on a contractual basis, any trusted third party handling your personal data on our behalf to do exactly the same.
The SSL Protocol (Secure Sockets Layer) is a global benchmark today for authenticating websites to users and for encrypting data among users and web servers. An encrypted SSL communication involves a process in which information sent by a user to a server is encrypted by the sending software and decrypted only by the receiving software, thus protecting the information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether data has changed during the transfer. In this way, we have the ability to encrypt all your personal information, so that it is not possible for third parties to interfere with it, during its transfer via the Internet. Each time you enter a page where a transaction of data or personal data is to be made, a padlock appears on your screen, which confirms that your transaction is protected.
The Caroline de Souza online store in no way reveals or publicly discloses the personal data and information of the users. Personal data shall be used exclusively for the proper execution of transactions.
Your rights and choices
It is important to be able to control your personal data
In some cases you have the right to request the deletion of your personal data. It should be noted that this is not an absolute right, since we may have legal, commercial or tax reasons to keep your personal data.
You have the right to object to direct marketing, including profiling
In order to ask us questions or if you would like the Caroline de Souza online store to change or modify your profile, please contact us by sending an e-mail to firstname.lastname@example.org
In case the product does not satisfy you, you can return it within 10 calendar days from the receipt of the products. The first change takes place free of charge within Greece. For customers in Cyprus and abroad, the return shipping costs are borne by the customer. If for any reason you do not change the product or do not choose to keep a credit balance, and you want a refund, then shipping costs are excluded from the refund. If the product is defective, the shipping costs are borne by our company. Refunds are made within 10 calendar days from the day we receive the product. Products that are purchased at a discount of 50% or more or belong to older collections, are accepted only for changes or in form.